The launchpad for India’s next generation of builders

SquareUp — header
SquareUp
Consumer SaaS

SquareUp

Your Always-On Customer Understanding Department

AI-native consumer research - Design. Recruit. Run. Analyze. Share.

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Leaders

Validated by over 120 leaders across different companies and departments

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Clients

Over 30 clients in Hot interests waiting for our pilot Completion & Product Onboarding

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Response rate

55% average response rates in cold calling as compared to 45% when done by humans

Consumer ResearchAI-NativeGenZVoice AIMarket ResearchCustomer UnderstandingSaaSConsumer ResearchAI-NativeGenZVoice AIMarket ResearchCustomer UnderstandingSaaSConsumer ResearchAI-NativeGenZVoice AIMarket ResearchCustomer UnderstandingSaaS
01Market

The opportunity

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CAGR

Compounding annual growth · 5-year forecast

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$B
AI-addressable market

Worldwide market opportunity

Our wedge of multilingual, cross-border corridors is $15.5B market growing at 22% CAGR is currently uncontested even by AI-native global players. India → US (+40% YoY) is the fastest growing corridor in the world (which is our direct wedge).

02Premise

The brief

Great consumer companies talk to their customers and understand them before taking any decision. Our research after talking to over 120 leaders concludes that talking to customers is hard and truly understanding them is even harder. SquareUp solves for above issues AI-natively becoming your AI customer understanding department.

03Product Excitement

The edge

Better than humans across from designing briefs -> recruiting right people -> drafting right questions -> conducting interviews in right manner without any human biases.
Faster than traditional alternatives - 2 to 4 days v/s 4 to 6 weeks traditionally. >70% cost savings enabling teams to do research at 3x scale.
04Timing

Why now

Markets are moving from Millennial-first markets to GenZ-first. Majority of the studies/researches done so far have to be re-done. VoiceAI has crossed human benchmarks last month, enabling us to conduct conversational mom-test style interviews without any human biases.

05People

The builders

Param Jain
CEO

Param Jain

Backed by Entrepreneurs First. Tech-lead at EA Sports (5YOE on titles like NFS, PvZ, Bejeweled Series, Simcity, etc). Ran a venture studio serving clients in Europe & Australia. Served as Head of Technology at an Early-stage SharkTank startup.

Nimay Shah
CTO

Nimay Shah

Backed by Entrepreneurs First. Top of class in EE at IITB, worked at Optiver as a Quant Trader and published papers in AI and ML, developed architectures for models that understand the problem and work better than SoA on them

Kunj
Founding Team

Kunj

B2B Sales at ICICI & ex-D2C founder

Tanmay
Founding Team

Tanmay

MS CS @ UCSD, 3YOE at ION Trading as Software Developer